01-05-2021



Collaboration, efficiency, and transparency are essential to the modern workplace experience. And since working from home has become the new normal in today’s business landscape, technology is bridging the gap to ensure employees stay more connected and engaged than ever.

  1. Cisco And Microsoft Teams
  2. Microsoft Teams And Cisco Webex
  3. Cisco Webex And Microsoft Teams
  4. Cisco Webex Teams Apk
  5. Cisco Webex Teams Pricing
  6. Cisco Webex Teams And Microsoft Teams

Thankfully, there are plenty of collaboration platforms to choose from, whether you’re focused on communication or project management. However, the ones that have stood the test of time come from two of the world’s top tech heavyweights—Cisco and Microsoft.

Cisco Webex Teams and Office 365 Integration. Send automated emails, organize your inbox and search through conversations in Office 365. Send instant messages to users or channels in Cisco Webex Teams. Do much more by connecting Cisco Webex Teams and Office 365. Webex (formerly Webex Teams) As an attendee at Cisco Live events, the Teams application was fantastic for the breakout sessions so that people who were in the session could join the Teams space for that session, get the presentation from it, ask questions in real time and better still carry on the conversation after the event had finished.

From large feature sets to tiered pricing plans, each tool has something to bring to the table. In this article, we will explore how both platforms compare based on key features, what the future of these tools holds in store, and how to select the right one for your business.

Get ready for the ultimate showdown of Microsoft Teams vs. Cisco Webex.

Webex

Microsoft Teams vs. Cisco Webex Teams Features and Capabilities

Sign in to Webex Teams for group chat, video calling, and sharing documents with your team. It's all backed by Cisco security and reliability. Cisco Webex is the leading enterprise solution for video conferencing, webinars, and screen sharing. Web conferencing, online meeting, cloud calling and equipment. Install Cisco Webex Meetings or Cisco Webex Teams on any device of your choice. Webex delivers pre-built integrations with the tools you use every day, such as Microsoft, Google, and Salesforce. Other integrations can be set up using the Webex App Hub to connect your teamwork with the work happening in tools such as ServiceNow, Trello, Asana, and Jira. Learn more about Webex integrations Explore more collaboration solutions.

When searching for a new digital workspace solution, you want it to be robust and feature-rich. The more benefits you can derive from a single application, the better. Let’s take a look at some of the basic features that Cisco Webex and Microsoft Teams offer.

Microsoft Teams

Group Conversation: In Microsoft Teams, users can organize chats according to groups of people or topics. These conversations live in the application and are not automatically deleted once you log out. You can access your history from the previous day, week, or month, plus images, files, links, emojis, and GIFs will be retained as well.

Meetings: The consensus regarding Microsoft’s meetings is that they’re simple and intuitive. You can either instantly launch meetings or schedule them out for a later time. Microsoft Teams also lets you customize your backgroundand add live captions during meetings.

File-Sharing: Microsoft Teams allows you to share, save, and organize files your way. Users can even work collaboratively on Word documents or PowerPoint presentations right from inside the application. What’s more, you can share files in several locations like Chat, Teams, and Meetings.

Integrations: By supporting more than 250 third-party integrations like ServiceNow, Trello, Polly, and Jira, Microsoft Teams can help boost your staff’s productivity and simplify workflows.

Video Conferencing: Microsoft offers video conferencing for both mobile and desktop users, supporting up to 250 participants. However, integrating Microsoft Teams with non-Teams room systems does require installing additional software from partners such as BlueJeans, Pexip, or Poly.

Audio Conferencing: With Microsoft Teams’ audio conferencing services, attendees can join meetings using their smartphones instead of the Teams app on desktop or mobile. These meetings also include a dial-in number, making it easier for mobile users and those with spotty internet connections.

Cisco Webex

Group Conversation: Similar to Microsoft Teams, you can have ongoing conversations categorized under various topics or agendas in Cisco Webex. These conversations are saved in the application and can be referred to later.

Meetings: With Webex Meetings, you can either communicate one-on-one or in groups, with users inside or outside your company network. Though, the relationship between WebEx Teams and WebEx Meetings isn’t 100% consistent. After all, using two different tools for meetings and team collaboration can disrupt overall meeting cohesion. But, what sets Webex Meetings apart is the ability to host online events like webinars.

File-Sharing: WebEx allows you to share files with others, all while ensuring your information is secure and encrypted. You can even share documents in a chat with your team, and refer back to them whenever you want.

Integrations: Like Microsoft Teams, Cisco Webex allows seamless collaboration byintegrating with popular productivity, project management, and social applications—over 2,000+ to be exact.

Video Conferencing: Cisco is a market leader in online meetings and video conferencing solutions. Currently, Webex Meetings supports up to 200 video users and offers a host of AI capabilities spanning real-time transcriptions, automated closed captioning, voice commands, note-taking, and recorded transcripts.

Audio Conferencing: Cisco is known for its in-depth audio conferencing features. Using Webex’s cloud-based PSTN audio option, audio can operate on a wide range of devices, such as smartphones and IP phones.

Security and Compliance

Microsoft Teams

Since Microsoft has already been developing large-scale solutions for decades, it’s no wonder that security has become second nature. Overall, you can expect the same level of protection that you receive with the rest of the Office365 platform. According to Microsoft, Teams “meets ISO 27001 and 28018 Standards, is both SAAE 16 SOC 1 and 2 Compliant, HIPPA Compliant, and meets EU Model Clauses compliance regulations.”

In addition to the standard two-factor authentication and encryption tools, Microsoft also offers what is called eDiscovery. It is defined as “the electronic aspect of identifying, collecting, and producing electronically stored information in response to a request for production in a lawsuit or investigation.”

Protection Tools:

  • eDiscovery
  • Compliance content search
  • Review
  • Export
  • Hold

Cisco Webex

Cisco boasts general features like TFA and SSO. Plus, it includes eDiscovery and other security features that promise to deliver a secure web conferencing experience like flexible password management capabilities, advanced encryption options, individual and unique device PINs set by users, and adjustable retention of content. Unlike Microsoft Teams, Cisco Webex aimsto put the users in the driver’s seat, giving them ultimate control over what content is stored, how it is stored, and when.

In addition to physical security, role-based access has proven to be effective in reducing cyber threats. With Cisco giving hosts and administrators more permissions, they can choose to grant or revoke access to content and control what specific users do.

Protection Tools:

  • eDiscovery
  • Encryption technologies
  • Firewall compatibility
  • Transport layer security
  • Single sign-on

Pricing Structure

The adage goes that “nothing in life is free.” This doesn’t ring true here. Like many other team collaboration solutions on the market, Microsoft and Cisco offer varying pricing plans for their respective platforms, as well as a free option.

Microsoft Teams

Because Microsoft Teams is part of the Office365 Business platform, there’s no need to worry about accessibility.

For no cost at all, you can invite up to 300 users. Members of your team can be grouped into channels that include audio and video calling, as well as 10 GB of cloud storage.

If you’re looking for a plan that offers more storage, improved security, and integrations with other Microsoft Office applications, expect to pay $5 per user per month.

Beyond that, access to desktop versions of Outlook and Word, along with higher data caps, will cost $12.50 per user per month.

For $20 per user per month, you can install Office mobile apps on up to five Macs or PCs, five tablets, and five mobile phones per user.

These prices can go up if you opt for a monthly subscription instead of renewing annually.

Pricing Plans:

  • Microsoft Teams Plan: Free (no-commitment)
  • Office365 Business Essentials Plan: $5.00/user/month (annually)
  • Office365 Business Premium Plan: $12.50/user/month (annually)
  • Office365 E3 Plan: $20.00/user/month (annually)

Cisco Webex

When compared side-by-side to Microsoft Teams, Cisco’s pricing set-up is a bit easier to break down.

The Starter is the baseline plan for smaller teams and individual users, offering up to nine host licenses and1 GB of file sharing storage for $13.50 per host per month.

Next is the Plus Plan, which is ideal for mid-sized teams, providing up to 50 host licenses, 5 GB of file sharing storage, and unlimited integrations all for $17.95 per host per month.

For optimal storage and premium support for larger teams, you can’t go wrong with the Business Plan. One hundred host licenses, 10 GB of file sharing storage, and interactive whiteboarding are just a few features that come with this option, costing you $26.95 per host per month.

Finally, Enterprise offers flexible subscription plans best for larger meetings, events, training, and support. Users can enjoy unlimited messaging and file sharing, end-to-end encryption, and administrative controls like single sign-on and organization analytics.

Pricing Plans:

  • Starter Plan: $13.50 per host/month (annually)
  • Plus: $17.95 per host/month (annually)
  • Business: $26.95 per host/month (annually)
  • Enterprise: Requires Quote

Compare Features, Security, and Pricing for Teams vs. Cisco Webex

Microsoft Teams vs. Cisco Webex: What does the Future Hold?

As we’ve demonstrated, both tools have a lot to offer and remain at the forefront of innovating and improving the current state of remote work. In the months and years to come, Cisco and Microsoft will stay head-to-head in the race for the most popular collaboration platform.

There’s no doubt that each tool offers excellent team collaboration applications that can be an asset to any business, regardless of size or industry. Both are built and maintained by world-leading developers and provide an intense levelof reliability, security, and features.

But in the battle of Microsoft Teams vs. Cisco Webex, who will emerge victoriously? When it comes time to choose, your decision ultimately boils down to which factor(s) matter(s) most to your team. Going with Microsoft Teams is a no-brainer for organizations that are already utilizing Office365 and its related software. If your company places a strong emphasis on meetings, conferences, and visual collaboration, your workforce might prefer Cisco Webex.

With NextPlane, You can Connect. Any Team. Any Platform

Our recent survey shows 79% of companies are operating in a mixed collaboration environment, which can include legacy UC platforms such as Microsoft Skype for Business and Cisco Jabber.

NextPlane enables mixedcollaboration environments to deliver the same seamless functionality as email; users can send messages, share presence status, participate in channels, or share files, without leaving their preferred clients.

By using NextPlane, companies with mixed environments, such as IBM, Merck, Nokia, and others, have reduced their total cost of ownership and administrative burden by 50%.

This video shows users on Microsoft Teams and Cisco Webex Teams communicating while the two platforms can share the same domain.

Microsoft Teams and Cisco Webex: Building Bridges

To serve business needs, enterprises often end up installing custom software or using multiple tools to fulfil requirements.

Many tools offer freedom to avail distinct features, but accessing those features from different resources can be a daunting task.

That’s where interoperability makes sense.

When two or more applications interoperate, they offer users to have access to all features.

The co-existence of two tools not only provides an extensive list of functionalities but also makes the workplace productivity, and the business process twice as efficient.

Messaging interoperability: Microsoft Teams and Cisco Webex

The number of messaging users is rapidly growing.

From around 1.6 billion users in 2014 to 3.8 billion users in 2018, the growth of messaging provides an insight into the need and challenges on interoperability between messaging and collaboration tools.

To meet the distinct demands of the company, more and more enterprises are seeking means to bridge the features of multiple tools in one system.

While many applications can be bridged together, this article mainly addresses the interoperability of Microsoft Teams and Cisco Webex.

Here, we will highlight the best medium of connecting these two tools, and making the most of it.

Why Microsoft and Cisco is a great combination

Here’s why Microsoft Teams and Cisco Webex make for a perfect interoperability combination:

Cisco webex teams logo
  • With Microsoft Teams, the users can avail Microsoft Licenses, Skype for Business features, and integrate natively with Office 365 features
  • Given Cisco’s legacy, users get access to hardware like Cisco Webex boards, VoIP handsets, and telepresence solutions
  • Microsoft Teams and Cisco Webex interoperability is the optimum solution for company acquisitions and mergers where one company’s resources are on Microsoft Teams, and the other one uses Cisco Webex.
  • Where Cisco Webex offers core hardware, Microsoft allows integration with leading third-party tools like Adobe Creative Cloud, Trello, Slack, Outlook, Survey Monkey, Wrike, Jira, Folly, and many more

Microsoft Teams and Cisco Webex interoperability options

1 – Cisco Webex and Microsoft Teams Office 365 integration

Recently, Cisco announced the compatibility of Webex with Office 365. With such an alliance, the users can easily access OneDrive, SharePoint, and even G-Suite applications within the Webex app.

Pros
1. You no longer require signing off from Webex to access Office 365 productivity tools like MS words, MS Excel, and Powerpoint

2. Since Office 365 assures robust security to your company’s data, Webex integration will allow you to benefit data governance have to keep your files encrypted

Cisco And Microsoft Teams

3. Content Created in MS tools can be easily transferred to Webex storage space

Cons
1. This combination works fine with different Microsoft Office tools, but the integration of Microsoft Teams is not possible

2. Webex users cannot make changes to Microsoft files

Author Verdict
The MS Office 365 and Webex team’s integration is perfect for users who need to access Office 365 tools within Webex, but it’s not a great pick for those looking for MS team’s collaboration too.

2 – Bot integration

IFTTT (If This Then That) allows the collaboration of applications and devices.

Through IFTTT, a rule or function is established for one device or app based on the action or behavior on another device or app.

One example is syncing an Instagram account with Twitter so the photos display on Twitter rather than a link.

In the business world, a similar process is followed when setting IFTTT for both Cisco and Microsoft. So, when a Webex contact sends a text, the bot in Microsoft Teams also gets a notification.

Pros
1. Users have the freedom to add customized actions

Microsoft Teams And Cisco Webex

2. Bot integration has several pre-built activities to choose from across an extensive range of devices and applications

3. The familiar feel and design of IFTTT applications in the business world, that you may be used to from a consumer world

Cons
1. Administrative time for adding custom options is lengthy

2. With new users, the administrator is asked to add further actions or recipes

3. Limited features across platforms

Author Verdict
Bot integration can facilitate collaboration across Webex and Teams, but the cross-platform experience is not as seamless since notifications are not received in a native app, instead of in the bot itself.

3 –Cisco Webex Meetings for Microsoft Teams

Microsoft users who wish to host live meetings can integrate with Cisco Webex.

You don’t have to switch to a different tool since the interoperability allows Microsoft users to host Cisco Meetings directly.

Pros
1. Users can host and schedule Cisco meetings without signing out of Microsoft Teams

2. The meeting app is available for Workplace from Facebook and Slack too

Cons
1. During the Webex meeting, from Microsoft Teams, you cannot exchange chats, messages, or files

Webex

2. Webex Meetings for Microsoft Teams does not support accounts on meetingsIn.webex.com and webex.meetings.com

Author Verdict
Cisco Webex Host Meetings for Microsoft is an excellent integration, but you’ll have to compromise with limited meeting functionality.

Bridging the gap

Interoperability between Microsoft Teams and Cisco Webex is simple.

You don’t need a technical developer, and no longer do you need to shoehorn one app into another. There’s only one tool you need: Mio.

Mio is the only platform to fully sync Cisco Webex and Microsoft Teams.

Mio operates through APIs and runs in the background to offer seamless messaging interoperability across channels and messages.

To start connecting your Microsoft and Cisco software, you don’t even need to download a new app, as it’s an entirely native experience.

How to Make Cisco Webex and Microsoft Teams Interoperable

You don’t need administrative support or a ton of training to get started. The way Mio allows collaboration across platform is simple.

Here’s how a non-techie can do it:

Step 1: Getting Started

Request a demo here (will open in a new tab).

Sign up by entering your email address and name. A Mio account rep will send you a verification link for account authentication for web-based interoperability experience.

Once your account is registered with Mio, you will need to add basic details that’ll help the system learn which programs or applications you want to sync. Once you have shared account details, Mio will scale to fit your business requirements.

Step 2: Channel mapping and User mapping

Cisco Webex And Microsoft Teams

The next step involves administering your team and adding the channels of your choice. For example, you can sync the ‘Project Management’ channel in Cisco Webex with the ‘PM’ channel of Microsoft Teams.

If you have dozens of linked channels, you can use the search feature to make the process super efficient.

Step 3: Message Routing

Once you’ve linked your channels, Mio can provide interoperability between these specific teams. There’s also an option to sync all channels in one go. You can also enable future sync so any new channels are automatically synced.

Step 4: People Sync

Mio isn’t restricted to just syncing channels. People Sync allows you to send direct messages between Webex and Microsoft Teams.

Cisco Webex Teams Apk

Once People Sync is active, Auto Prompt sends automatic prompts to users whenever they receive a message from anyone using Mio so they can start receiving messages from other platforms.

Bridging the gap between Microsoft Teams and Cisco Webex in your company

With Mio as a bridging tool, you can easily make your favorite messaging tools interoperable. You no longer need a complicated development or migration strategy if your team’s different applications.

Cisco Webex Teams Pricing

This is a guest post provided by Md Mohsin Ansari, Marketing Manager at Troop Messenger. Troop Messenger is a business messenger that is spreading its wings across all industries by bringing all internal communication to one place. Connect with him on Linkedin.

Cisco Webex Teams And Microsoft Teams

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